Privacy Policy
Effective Date: 10/06/2026
# Privacy Policy Effective date: [insert the date you publish this] This Privacy Policy describes how Powerhouse Media Marketing, LLC, doing business as The AI Powerhouse ("Company," "we," "us"), collects, uses, and protects your information when you visit theaipowerhouse.com, use our software platform Thetechstack.ai ("Platform"), communicate with us, or use our related services.
## 1. Information We Collect
- Personal and business data: your name, contact details (including phone number and email address), billing information, and other details you provide when you sign up, book a consultation, fill out a form, or otherwise interact with us.
- Usage data: information about how you access and use our website and Platform, collected automatically through cookies and similar technologies.
- Communication data: records of your communications with us through support channels, phone calls (including calls answered by our AI receptionist), text messages, email, and social media.
## 2. How We Use Your Information
- Providing our services: to provide, maintain, and improve our services, process transactions, schedule and confirm appointments, and communicate with you about your account and requests.
- Communications: to respond to your inquiries and send service-related messages. We send text messages only to people who have opted in to receive them (see Section 4). We send promotional messages only where you have given the consent required by law, and you can opt out at any time.
- Operations: for research, analysis, security, and internal auditing to improve service quality.
## 3. How We Share Information
We do not sell your personal or business information.
We share it only:
- with service providers and subcontractors who help us operate our services (for example hosting, payment processing, telephony, and customer support), under confidentiality obligations and only as needed to provide those services;
- when required by law, legal process, or to protect our rights, users, or the public.
Text messaging data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
## 4. Text Messages (SMS)
- Program: The AI Powerhouse sends text messages about your appointments and inquiries, including appointment confirmations and reminders, replies to messages you send us, and follow-ups about services you requested.
- How you opt in: by checking the optional, unchecked SMS consent box on a form on our website, or by agreeing when our receptionist (including our AI receptionist) asks for permission to text you during a phone call. Consent to receive text messages is not a condition of any purchase.
- Message frequency: varies based on your appointments and inquiries.
- Costs: Message and data rates may apply.
- Opt out: reply STOP to any message to stop receiving texts. You will receive one message confirming your opt-out.
- Help: reply HELP for help, call (407) 305-4241, or email [email protected].
- Carriers: Mobile carriers are not liable for delayed or undelivered messages.
## 5. Data Protection We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, but we work to protect your information.
## 6. Data Retention We keep your information for as long as needed to provide our services and for the purposes described in this policy, or as required by law. When it is no longer needed, we securely delete or anonymize it.
## 7. Your Rights and Choices
- Access and correction: you may request access to, correction of, or deletion of your personal information by contacting us.
- Text messages: reply STOP at any time to opt out of texts.
- Email: use the unsubscribe link in any marketing email. Opting out of marketing does not stop essential service messages about your account or appointments.
## 8. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted means you accept the updated policy.
## 9. Contact Us
Powerhouse Media Marketing, LLC (The AI Powerhouse)
6650 Rivers Avenue, Suite 100,
North Charleston, SC 29406
Email: [email protected]
Phone: (407) 305-4241
